Your Next Job Interviewer Could Be An Ai Agent - Here's Why That's A Good Thing

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ZDNET's cardinal takeaways 

• AI interviewers could bring companies higher-quality matches. 
• Job offers accrued by 12% and retention by 17% pinch AI interviews. 
• However, an AI interviewer's ROI depends connected nan marketplace it's deployed in. 

AI could question and reply you for your adjacent job, and it mightiness behaviour nan question and reply amended than a human. That's nan latest news from nan University of Chicago's Booth School of Business, which conducted a study of 67,000 occupation interviews to understand the domiciled of AI successful nan hiring process. 

AI-led interviews accrued occupation offers by 12%, occupation starts by 18%, and 30-day retention by 17%, nan study found. 

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The study took spot successful nan Philippines and employed an AI agent to behaviour interviews for customer work typical jobs. Once a occupation applicant received a petition for an interview, they were either assigned a quality interviewer, an AI interviewer, aliases a prime of either. When fixed nan choice, 78% of applicants preferred to beryllium interviewed by AI. 

The investigation authors suggested that AI-led interviews are much apt to beryllium comprehensive, spanning nan required topics and covering much areas connected mean compared pinch human-led interviews. They besides recovered that AI-led interviews thin to uncover much "hiring-relevant" accusation from applicants. 

Applicants received somewhat much occupation offers erstwhile interviewed by AI. An applicant interviewed by a quality received a occupation connection successful 8.7% of cases, but an applicant interviewed by an AI supplier received a occupation connection successful 9.73% of cases. 

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"Overall, our research shows that AI sound agents not only lucifer quality recruiters successful nan analyzable task of conducting occupation interviews, but besides present grounds of improved outcomes successful respective dimensions without damaging halfway operations," wrote nan authors of nan study. 

The study besides examined nan cost-competitiveness of deploying AI successful hiring and recovered that its ROI is limited connected nan marketplace type it operates in. 

"AI pays disconnected fastest pinch higher quality wages and little AI price," nan authors wrote. In a low-income marketplace pinch a higher AI price, AI is "never" cost-competitive. 

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The study illustrates AI's early domiciled successful nan hiring process and its viability crossed markets and industries. 

"This study whitethorn people nan opening of a much clear-eyed shape successful really companies attack their AI investments," wrote Bloomberg's Jo Constantz.