Vietnam’s Da Nang Is Set For A New Digital Transformation Elevates Its Experience As A Premier Smart Tourism Destination In Asia

Published on August 26, 2025

Da Nang, a awesome metropolis successful cardinal Vietnam, has reached an awesome milestone by being classed successful nan apical 10 of highest repetition visitant complaint cities successful Asia. This ranking is simply a motion of nan city’s expanding fame arsenic 1 of nan starring destinations for some home and overseas tourists. With nan target of receiving much than 17.3 cardinal visitors successful 2025, Da Nang is striving difficult to create its tourism sector. Central to these efforts is integer transformation, which has go nan cornerstone of nan city’s strategy for early maturation and world competitiveness.

Harnessing Technology to Revolutionize Tourism

As portion of its strategy to pull much than 17.3 cardinal visitors successful 2025, Da Nang has invested successful cutting-edge technologies that redefine nan tourism experience. By pioneering nan usage of digital tools, nan metropolis is moving to streamline tourism processes, making it easier for visitors to research and bask its attractions.

Among nan astir notable innovations is nan VR360-powered “One Touch to Da Nang” app, which offers imaginable visitors a virtual preview of nan city’s highlights. This inaugural allows visitors to research cardinal landmarks remotely, offering a sensation of what’s to travel earlier moreover stepping ft successful Da Nang. The app is an integral portion of nan city’s efforts to marketplace itself globally, offering easy entree to information, booking options, and moreover personalized recommendations based connected visitant preferences.

In addition, Da Nang has integrated 3D scanning exertion astatine its museums and launched a shared large information platform that connects some businesses and section authorities. This integer level allows for a seamless speech of information, promoting ratio and helping businesses enactment successful sync pinch authorities initiatives to amended work delivery.

Advanced Technology successful Cultural Tourism

The Da Nang Museum is 1 of nan city’s leaders successful integrating exertion into taste tourism. By incorporating 3D mapping films, interactive screens, and multilingual chatbots, nan depository is elevating nan visitant experience, offering a blend of traditional taste immersion and cutting-edge tech. The museum’s usage of digitized archives and Bluetooth audio guides enables a much engaging and interactive experience, reducing beingness interaction pinch vulnerable artifacts while ensuring that visitors tin entree accusation astatine their fingertips.

The 3D mapping film connected nan history of Dien Hai Citadel has been praised for its expertise to visually pass nan communicative of nan citadel’s history, making nan past travel live successful a measurement that is some acquisition and entertaining. This usage of interactive technology not only enhances visitant engagement but besides preserves nan city’s practice by making valuable humanities resources much accessible and reducing risks associated pinch handling beingness artifacts.

AI and Chatbots Enhancing Visitor Experience

The integration of artificial intelligence (AI) into Da Nang’s tourism assemblage has further transformed really visitors interact pinch nan city. The municipal Department of Culture, Sports, and Tourism has deployed AI-driven chatbots connected social media platforms, allowing visitors to entree real-time consultations, book services, and person recommendations astir places to visit, eat, aliases stay, each done conversational interfaces.

This move towards AI-powered customer service is portion of a broader effort to digitalize tourism services. Visitors tin now person instant assistance pinch booking tours, hotel accommodations, and moreover transportation, further streamlining nan recreation experience. This displacement to AI not only enhances convenience for visitors but besides frees up quality resources to attraction connected much analyzable customer needs.

Digital Experience Passports and Seamless Service Integration

Another groundbreaking inaugural introduced by Da Nang is nan digital acquisition passport, which offers visitors 3 specialized e-passports: nan Da Nang Food Tour, Da Nang Heritage Tour, and Da Nang Green Tour. These integer passports let travelers to register, cheque in, cod stamps, and redeem rewards astatine their convenience. By combining digital check-ins and real-time feedback collection, nan e-passports supply a seamless measurement for visitors to interact pinch nan city’s services while ensuring they sojourn safe and quality-approved destinations.

These integer innovations are not conscionable constricted to tourism attractions but widen crossed various services, creating a connected ecosystem for visitors. The metropolis has implemented 360-degree immersive tours and AI-driven chatbots for hotels, providing guests pinch virtual tours and automated check-ins, making their enactment much convenient.

The Impact of Digital Transformation connected Tourism Growth

Da Nang’s committedness to integrating travel technology is already showing affirmative results. In 2023, nan metropolis saw a 25% summation successful online tourism services, acknowledgment to nan integration of integer devices that make booking and work entree much efficient. These platforms person besides made it easier for businesses to meet international standards and summation their visibility connected global recreation platforms, boosting their vulnerability to a wider audience.

The digital tourism database developed by nan municipal authorities is different important measurement forward. With complete 2,000 enterprises now digitized and respective unfastened datasets published, nan city’s tourism manufacture is becoming much transparent, connected, and accessible. Da Nang’s hotels are now listed connected awesome world recreation platforms, and galore businesses are experimenting pinch automated check-in systems, allowing visitors to book, cheque in, and entree services without waiting successful agelong lines.

Collaborations pinch Global Travel Agencies and Tech Platforms

Da Nang is besides focusing connected strategical partnerships pinch starring travel agencies, tourism associations, and online platforms. Through these collaborations, nan metropolis intends to heighten its integer beingness and further beforehand itself arsenic a smart, tech-driven destination. Director Truong Thi Hong Hanh noted that these efforts, mixed pinch investments successful smart infrastructure, are designed to make Da Nang not only a tech-savvy metropolis but besides a much charismatic and accessible destination for some visitors and businesses.

By moving intimately pinch world partners, Da Nang is strengthening its position arsenic a cardinal destination successful Asia. The usage of innovative technologies is not conscionable astir improving nan tourer acquisition but besides astir supporting sustainable tourism practices that guarantee semipermanent maturation and development.

A Model for nan Future of Travel Technology successful Da Nang

Da Nang’s accordant push successful digitalisation is evidently base fruit, making nan metropolis a cutting-edge pioneer successful nan tourism and integer system industries. Whether done intelligent tourism platforms and experiential taste activities aliases artificial intelligence and information services, nan metropolis is creating a caller benchmark for new-age tourism. By continuing to evolve, Da Nang is group to reenforce its world opinionated and execute sustainable development, presenting visitors pinch a rich | and seamless acquisition successful 1 of Asia’s astir cosmopolitan cities.