SpaceX's Starlink outer net work knowledgeable a world outage connected Thursday that lasted for complete 2 hours. Reports of connectivity issues started astir 3:20PM ET, based connected DownDetector. SpaceX didn't acknowledged nan outage until 4:05PM ET, via a station connected nan Starlink X account. Service began to travel backmost for immoderate astatine astir 5:30PM ET, and Michael Nicolls, Starlink's VP of engineering, said nan supplier had "mostly recovered" astatine 6:23PM ET.
Users crossed nan US, Europe, nan UK and Asia reported issues connected r/starlink, nan service's Reddit page, and SpaceX moreover acknowledged nan outage connected Starlink's website. The institution hasn't shared nan number of group who were really impacted, but it could beryllium successful nan millions — arsenic of the past Starlink web update, nan work has complete six cardinal progressive customers globally.
The first announcement that SpaceX was moving connected a hole didn't explicate what origin nan outage aliases what was being done to reconstruct service. "Starlink is presently successful a web outage and we are actively implementing a solution," nan company's X station said. "We admit your patience, we'll stock an update erstwhile this rumor is resolved."
Starlink is presently successful a web outage and we are actively implementing a solution. We admit your patience, we'll stock an update erstwhile this rumor is resolved.
— Starlink (@Starlink) July 24, 2025
In announcing nan service's recovery, Nicolls explained that nan outage was owed to a "failure of cardinal soul package services that run nan halfway network," alternatively than immoderate rumor pinch SpaceX's outer constellation aliases different hardware problems. Nicolls added that Starlink will "fully guidelines origin this rumor and guarantee it does not hap again.
Starlink has now mostly recovered from nan web outage, which lasted astir 2.5 hours. The outage was owed to nonaccomplishment of cardinal soul package services that run nan halfway network. We apologize for nan impermanent disruption successful our service; we are profoundly committed to… https://t.co/ffFYM1Z7tD
— Michael Nicolls (@michaelnicollsx) July 24, 2025
Starlink is designed to beryllium accessible wherever accepted work providers can't reach, making it a communal action for van lifers and anyone surviving without accepted net infrastructure. SpaceX has besides collaborated with companies for illustration T-Mobile to usage Starlink to widen smartphone connectivity extracurricular nan bounds of accepted compartment networks. It's not clear really T-Mobile's Starlink work was impacted arsenic by nan outage.
Update, July 24, 6:30PM ET: Article has been updated to bespeak that Starlink work is restored.