Sonos’ Very Bad 2024 is good documented. Its redesigned app endured a disastrous launch, to nan grade that it was initially fundamentally broken. The institution was past forced to delay 2 merchandise launches successful bid to hole nan botched package that its devices are truthful reliant on. And successful nan aftermath of nan mess, nan company’s past CEO Patrick Spence stepped down astatine nan opening of 2025. He was replaced by Tom Conrad connected an interim basis, but aft seemingly steadying what looked for illustration a sinking ship, nan erstwhile Snap executive has been handed nan occupation permanently.
Conrad had been connected nan committee of board astatine Sonos since 2017 and conceded aft taking nan apical occupation backmost successful January that nan institution had "let acold excessively galore group down." Shortly aft that he announced that astir 200 jobs would beryllium trim arsenic portion of a "reorganizing' of nan company’s merchandise division, earlier it reportedly canceled its long-rumoured video streaming instrumentality acold into its development. This was followed by Sonos ending its partnership pinch IKEA successful May.
Former CEO Patrick Spence said successful an net telephone past twelvemonth that nan full costs of fixing nan galore issues pinch nan Sonos app was betwixt $20 and $30 million. In a important caller update to its flagship Sonos Ace headphones, nan institution yet introduced nan TrueCinema characteristic that was promised erstwhile nan headphones launched successful 2024. This uses a supported Sonos soundbar to measurement nan acoustics of your room and past channels nan information into nan transportation of spatial audio successful nan headphones, making it sound much convincing.
In a statement, Sonos’ now-permanent CEO said he was "excited to move from rebuilding to imagining nan adjacent procreation of experiences."