Published on August 24, 2025
Stayntouch, a world leader successful cloud-based edifice spot guidance systems (PMS), has been designated a preferred partner by Sonesta International Hotels Corporation. This business intends to assistance Sonesta successful operational refinement alongside improving impermanent services wrong its increasing portfolio of complete 1,100 properties and 100,000 rooms globally. This move is successful alignment pinch Sonesta’s maturation strategy to summation its franchise web by offering franchisees an operationally-efficient, streamlined, and elastic PMS strategy that tin easy accommodate maturation and description .
This collaboration comes aft an exhaustive and broad two-year appraisal during which Sonesta’s multi-brand franchise exemplary was analyzed alongside aggregate PMS platforms to find nan champion fit. Stayntouch was selected aft rigorous study owing to nan brand’s industry-leading innovation, unmatched scalability, and proven committedness to present sustainable worth to edifice owners wrong Sonesta’s divers spot portfolio.
Supporting Rapid Growth and Operational Efficiency
Stayntouch’s cloud-native PMS offers a scope of features designed to support Sonesta’s increasing franchise network. One of nan cardinal benefits is nan platform’s scalability, which tin grip a divers scope of spot types, from full-service hotels to economy, midscale, and extended-stay brands. This elasticity is important for Sonesta, which operates crossed 13 edifice brands connected 3 continents.
The modern cloud-based strategy replaces outdated bequest PMS systems, providing Sonesta pinch enhanced performance, greater reliability, and continuous uptime. The platform’s elasticity besides supports seamless integrations pinch different edifice technologies, enabling Sonesta’s tech stack to germinate and turn alongside its business. These features make Stayntouch an perfect solution for nan move needs of a quickly expanding edifice chain.
Additionally, Stayntouch’s PMS offers an intuitive interface that accelerates onboarding and reduces nan clip required for edifice teams to go proficient pinch nan system. This is particularly important for properties that are launching quickly, arsenic it minimizes operational ramp-up time, allowing caller locations to commencement efficiently and smoothly.
Key Benefits for Sonesta Hotels
The caller business brings a assortment of advantages for Sonesta Hotels, including:
Scalable and Reliable Performance: The cloud-native level offers reliable capacity pinch continuous uptime, replacing older systems that often faced capacity issues. This ensures that Sonesta properties tin run smoothly moreover during highest times.
Fast Onboarding and Training: The user-friendly interface allows edifice teams to beryllium trained quickly, which is important for caller spot openings. The accelerated onboarding process minimizes delays and ensures that caller hotels are up to velocity from time one.
Flexibility Across Property Types: Stayntouch’s PMS supports a wide scope of spot types, including full-service, economy, midscale, and extended-stay hotels, ensuring that Sonesta tin standard its operations efficaciously crossed its multi-brand portfolio.
Effortless Integrations: Stayntouch’s level integrates seamlessly pinch a assortment of different edifice systems, allowing Sonesta’s tech infrastructure to germinate without requiring costly strategy overhauls. This future-proofing ensures that Sonesta tin proceed to adopt caller technologies arsenic they go available.
Service-Oriented Support: Stayntouch offers responsive, service-driven support, ensuring that Sonesta’s operations tally smoothly astatine scale. The business ensures that Sonesta has reliable assistance whenever needed, allowing edifice teams to attraction connected delivering an exceptional impermanent experience.
Enhancing Guest Experience and Operational Success
The collaboration pinch Stayntouch not only supports Sonesta’s soul operations but besides enhances nan impermanent acquisition crossed its properties. By implementing a modern and intuitive PMS, Sonesta tin connection faster check-ins, amended impermanent service, and much personalized experiences for visitors. Additionally, nan expertise to merge pinch different guest-facing systems, specified arsenic mobile check-in and room work applications, further enhances nan wide impermanent experience.
By adopting Stayntouch’s cloud-based PMS, Sonesta is positioning itself to proceed its accelerated maturation while maintaining precocious standards of impermanent work and operational efficiency. The expertise to standard quickly and efficiently is cardinal for Sonesta arsenic it continues to grow its beingness successful nan competitory edifice market.
Long-Term Growth and Innovation
As Sonesta continues to grow, nan business pinch Stayntouch provides nan institution pinch nan technological instauration needed to support its competitory edge. The expertise to leverage a modern cloud-based PMS gives Sonesta nan elasticity to accommodate to changing marketplace conditions and grow its marque portfolio pinch ease. This semipermanent imagination aligns pinch nan company’s goals for description and innovation, ensuring that it remains a leader successful nan hospitality industry.
Stayntouch’s level is built to turn pinch Sonesta, providing a reliable and elastic solution that supports nan edifice company’s divers needs. As nan world hospitality manufacture evolves, Sonesta is well-positioned to proceed expanding its footprint, knowing it has a exertion partner that tin support its eager goals.
Looking Ahead: Continued Expansion and Efficiency
Sonesta stands to summation further maturation and occurrence pinch nan implementation of Stayntouch’s cloud-native PMS. The collaboration further strengthens nan company’s competitory position wrong nan manufacture arsenic it enables nan institution to standard its operations without compromising work and operational standards. With nan competitory and ever-evolving scenery of nan hospitality industry, Sonesta is positioned to employment innovative technologies to prolong its trajectory of maturation and description globally.
Photo: Sonesta