Quito Airport Joins The Hidden Disabilities Sunflower Program In Ecuador To Offer A More Supportive, Compassionate, And Empowering Travel Experience,ecuador

Published on August 25, 2025

Quito Airport successful Ecuador has launched nan innovative Hidden Disabilities Sunflower Program to supply greater accessibility for passengers pinch non-visible disabilities. This inaugural intends to create a much inclusive and supportive recreation acquisition for each travelers, ensuring their needs are met pinch attraction and empathy.

Quito’s Mariscal Sucre International Airport has joined nan Hidden Disabilities Sunflower program, a world inaugural designed to heighten nan recreation acquisition for individuals pinch non-visible disabilities. Conditions specified arsenic autism, epilepsy, anxiety, fibromyalgia, and diabetes, among others, tin often spell unnoticed by airdrome staff, making it difficult for those affected to person nan assistance they need. Through this program, Quito Airport is taking important steps toward improving nan wide accessibility and comfortableness of its services for each passengers.

The Importance of nan Hidden Disabilities Sunflower Program

Non-visible disabilities tin beryllium difficult to place successful engaged airdrome environments, wherever passengers often request to navigate security, boarding, and different procedures. The Hidden Disabilities Sunflower programme addresses this by providing travelers who request further assistance pinch a discreet method of signaling their needs. This programme ensures that group pinch non-visible disabilities are treated pinch respect and understanding, helping to create a much supportive recreation experience.

Accessing nan Sunflower Program astatine Quito Airport

To participate successful nan Hidden Disabilities Sunflower program, passengers tin petition a sunflower lanyard from nan airport’s accusation table successful nan departure area. The lanyard is provided free of charge, and nary aesculapian archiving is required. It acts arsenic a subtle parameter for airdrome unit that nan individual whitethorn request other time, much personalized care, aliases different typical accommodations. While nan lanyard does not supply privilege entree aliases bypass modular procedures, it fosters an situation of consciousness and care, ensuring a much considerate and empathetic acquisition for travelers.

How nan Sunflower Lanyard Works successful Practice

Once a rider wears nan sunflower lanyard, it signals to airdrome unit that nan individual whitethorn request further assistance, whether successful nan shape of other time, clear communication, aliases a quiet space. This inaugural does not change nan information aliases boarding process, but it encourages unit to beryllium much mindful of nan passenger’s circumstantial needs. The cardinal mobility guiding airdrome unit is simple: “How tin I thief you?”

Collaborative Effort to Foster an Inclusive Airport Environment

The implementation of nan Sunflower programme astatine Quito Airport is nan consequence of collaboration crossed each airdrome sectors. The airdrome usability worked intimately pinch airlines, information teams, migration staff, and different cardinal stakeholders to guarantee nan successful rollout of nan program. By engaging each parties involved, Quito Airport intends to create a holistic attack to accessibility that benefits everyone involved, from unit to passengers.

Improving Accessibility Through Direct Feedback

To refine nan program, Quito Airport worked pinch nan Rett Ecuador Foundation, engaging group pinch disabilities to supply feedback connected nan airport’s facilities. This hands-on information led to recommendations for improvements successful signage, infrastructure, and wide customer service. Insights from nan Metropolitan Public Airport Services Company (EPMSA) besides played a important domiciled successful enhancing nan protocols for assisting passengers pinch autism, peculiarly during information screenings. The airdrome has besides prioritized motion connection training for its staff, further improving connection and accessibility.

Extensive Training for Airport Staff

A cardinal constituent of nan occurrence of nan Sunflower programme is specialized training for airdrome staff. More than 900 labor from 15 different companies operating wrong nan airdrome participated successful training sessions designed to raise consciousness and supply applicable proposal connected assisting passengers pinch non-visible disabilities. This training, which included contributions from experts and group pinch lived acquisition of disabilities, equips unit pinch nan devices they request to connection compassionate and effective support. The airport’s Passenger Experience Committee continues to oversee training initiatives, ensuring a continuous committedness to improving work quality.

Aligning Accessibility pinch Quito Airport’s Long-Term Vision

The Sunflower programme fits into Quito Airport’s broader strategy of enhancing accessibility and inclusion. The airdrome has already been recognized pinch nan Progressive Inclusive Seal by nan Municipality of Quito and has achieved Level 1 Accessibility Accreditation for Airports (AEA) from Airports Council International (ACI). These accolades bespeak nan airport’s ongoing committedness to ensuring that each travelers, sloppy of their needs, consciousness invited and supported.

The Sunflower Lanyard: A Symbol of Inclusivity

The sunflower lanyard has go a awesome of Quito Airport’s dedication to creating a much inclusive recreation experience. By participating successful nan Hidden Disabilities Sunflower program, nan airdrome is reaffirming its position arsenic a leader successful customer work and accessibility. The lanyard helps guarantee that travelers pinch non-visible disabilities person nan attraction and information they deserve, while besides sending a beardown connection of empathy and inclusivity to each passengers.

Conclusion

Quito Airport’s integration into nan Hidden Disabilities Sunflower programme marks a important milestone successful its efforts to supply a much inclusive and accessible recreation experience. By adopting this initiative, nan airdrome is not only enhancing its services but besides mounting an illustration for different airports to follow. The programme promotes a civilization of respect, empathy, and support, ensuring that passengers pinch non-visible disabilities tin recreation pinch greater easiness and dignity.