Oman Air Wins Prestigious Apex World Class™ Award For Second Year Running: Here’s What You Need To Know

Published on September 13, 2025

Oman Air, nan official hose of Oman, conscionable bagged nan APEX WORLD CLASS™ grant for 2026. This is nan second consecutive year nan hose has earned this hard-to-get title, proving it really knows really to dainty its guests. The grant highlights its committedness to make each formation memorable for each passenger.

The Airline Passenger Experience Association (APEX), nan world’s largest relation dedicated to improving nan rider experience, accredits nan APEX WORLD CLASS™ awards. Regarded arsenic nan gold standard successful nan aviation industry, nan awards measure airlines connected galore facets that matter astir to travellers, specified arsenic comfort, work quality, cuisine, and wide impermanent experience. This year, Oman Air stood retired for its accordant attraction connected impermanent satisfaction, further enhancing its estimation successful nan aviation world.

A Prestigious Achievement for Oman Air

The APEX WORLD CLASS™ grant is based connected an extended audit process, wherever airlines are evaluated crossed 20 cardinal dimensions. These see factors specified arsenic brand integrity, impermanent engagement, comfort, connectivity, and nutrient quality. To suffice for this top-tier accolade, Oman Air passed a rigorous audit conducted by YATES+, a renowned consultancy successful impermanent acquisition transformation. Following nan audit, nan airline’s results were peer-reviewed and validated by an master governing board.

Oman Air’s Vice President of Guest Experience, Loyalty & Brand, Renata Rached, received nan grant during nan APEX Global Expo held successful California, US. She expressed her heavy gratitude for nan recognition, stating that nan grant highlights nan airline’s ngo to connection a seamless recreation acquisition that blends nan highest standards of work pinch nan warmth and hospitality Oman is known for. She thanked each personnel of nan Oman Air squad for their dedication, which has helped nan hose execute this singular feat.

Continuing to Raise nan Bar

Oman Air’s committedness to work excellence has been unwavering, and this year’s nickname builds connected nan occurrence of nan 2025 award. The hose has focused connected improving its customer experience, pinch caller developments specified arsenic nan preamble of a Net Promoter Score (NPS) system. This feedback system allows Oman Air to continually measure and refine nan impermanent journey, ensuring that each touchpoints meet aliases transcend rider expectations.

The hose has besides taken important steps successful refining its nutrient and beverage offerings. In June, Oman Air was honoured astatine nan APEX 2025 Awards, receiving accolades for Best Food & Beverage and Best Cabin Service successful nan Middle East. This nickname further reinforces Oman Air’s estimation for delivering high-quality service successful some its dining and cabin experiences, enhancing nan wide recreation acquisition for its passengers.

What Sets Oman Air Apart?

The APEX WORLD CLASS™ grant is not simply a reflection of Oman Air’s past achievements but besides a motivator for nan hose to support striving for excellence. As an hose that has agelong prioritised nan comfortableness and restitution of its passengers, Oman Air continues to innovate and amended its services. The airline’s caller customer work improvements, including enhancements to its onboard acquisition and preamble of integer initiatives, guarantee that travellers tin bask an unrivalled level of comfortableness from nan infinitesimal they board.

In particular, Oman Air’s signature Omani hospitality has been a hallmark of nan airline’s identity. Whether it’s nan lukewarm invited from unit aliases nan personalised work offered passim nan flight, nan airline’s efforts to make each travel typical person intelligibly resonated pinch passengers. Moreover, nan airline’s accent connected comfortable seating, in-flight entertainment, and spacious cabins ensures that passengers tin bask a stress-free and enjoyable formation experience.

Looking Ahead: Oman Air’s Vision for nan Future

Oman Air’s occurrence successful securing nan APEX WORLD CLASS™ grant for 2 consecutive years reflects nan airline’s unwavering committedness to providing its passengers pinch a premium flying experience. The hose is perpetually evolving and adapting to nan needs of nan modern traveller. With early enhancements planned crossed each areas of service, Oman Air intends to proceed mounting nan modular for excellence successful nan hose industry.

This nickname is besides an denotation of Oman Air’s strategical direction, arsenic it continues to grow its way web and heighten its fleet pinch nan latest technology. As nan hose grows, it remains focused connected ensuring that its passengers bask nan very champion successful comfort, convenience, and customer care, each while experiencing nan exceptional Omani hospitality that sets Oman Air apart.

Bottom Line

The 2nd consecutive APEX WORLD CLASS™ grant is simply a testament to Oman Air’s dedication to providing outstanding rider experiences. From its welcoming unit to its state-of-the-art accommodation and personalised services, Oman Air has group nan barroom precocious for airlines worldwide. With its committedness to continuous betterment and rider satisfaction, nan hose is poised to stay a leader successful nan world aviation manufacture for years to come.

Oman Air keeps winning nan hearts of globe-trotting guests by ever putting their comfortableness first. This guess-you could opportunity it’s nan airline’s concealed recipe. With each flight, passengers spot nan attraction successful mini touches and large featuresthat keeps earning loyalty. As a result, Oman Air stays listed among nan world’s champion carriers pinch each boarding telephone it makes.