Newcastle Airport Ranked Among Top Uk Airports As Which Survey Praises Service Alongside Exeter, Liverpool, And London City

Published on September 6, 2025

Newcastle International Airport has reached a awesome milestone successful rider restitution rankings, being recognised arsenic 1 of nan champion airports successful nan United Kingdom. The latest study by user organisation Which, placed Newcastle successful nan apical five, pinch nan airdrome securing a customer people of 72%. For nan first time, Newcastle has been named a Which Recommended Provider, an endorsement that reflects increasing assurance successful its work quality.

This accomplishment is important for nan North East, wherever nan airdrome serves much than 5 cardinal travellers each year. It intends passengers crossed nan region tin bask precocious standards of work for some European and long-haul journeys without nan request to trust connected London aliases Manchester. Alongside Exeter, Liverpool John Lennon, and London City, Newcastle now sits among airports delivering businesslike operations, bully customer service, and a smoother recreation experience.

Survey results: UK’s apical performing airports

The Which study gathered responses from much than 5,000 of its members, each of whom had travelled done UK airports successful nan erstwhile 12 months. Respondents rated airports connected various aspects of nan rider experience, including check-in efficiency, security, queues, facilities, and nan likelihood of experiencing formation cancellations aliases delays.

Exeter Airport claimed nan highest spot pinch a people of 80%, reflecting its beardown estimation among travellers. Liverpool John Lennon Airport followed intimately pinch 78%, while London City Airport achieved 76%. These smaller airports person often excelled successful rankings owed to faster processing, little crowding, and a much personalised atmosphere.

Newcastle International Airport came 5th wide pinch 72%, a important measurement guardant compared to erstwhile years. This position put it up of galore larger UK hubs and cemented its estimation arsenic a reliable location gateway.

Why Newcastle stood out

Newcastle Airport’s nickname was supported by upgrades made successful caller years. The preamble of modern information scanners has streamlined nan information process, reducing hold times and making nan travel done nan terminal much efficient. This has been mixed pinch improvements successful rider facilities, from check-in areas to shops and lounges.

The airdrome besides earned apical marks successful customer work categories, being 1 of conscionable 3 airports nationwide to unafraid five-star ratings successful some check-in and bag-drop queues. These improvements helped it guidelines retired against immoderate of nan country’s larger and much congested airports.

Challenges astatine bigger airports

While Newcastle, Exeter, Liverpool, and London City enjoyed affirmative recognition, nan study results highlighted ongoing problems astatine respective awesome airports. Manchester Airport’s Terminal 3 classed astatine nan very bottommost of nan list, pinch its Terminal 2 besides placed adjacent nan bottom. London Luton Airport joined them successful nan lowest three.

Passengers astatine these larger hubs reported agelong queues, delays, and little accordant service. The study suggests that nan size and busyness of these airports make it difficult to present nan aforesaid level of ratio and individual attraction recovered astatine smaller aliases location facilities.

Importance for nan North East

The Civil Aviation Authority (CAA) reports that Newcastle International Airport is nan largest airdrome successful nan North East, serving millions of passengers annually and connecting nan region to much than 80 destinations worldwide. These see celebrated European vacation spots, business hubs, and long-haul routes specified arsenic Florida and Mexico.

According to VisitBritain, reliable location airports are captious to boosting inbound tourism, arsenic they let overseas visitors to participate nan UK without needing to recreation via London. For home travellers, Newcastle’s beardown ranking reinforces its domiciled arsenic a gateway to world recreation while besides reducing unit connected nan country’s busiest airports.

The airport’s improved opinionated could pull much airlines to grow routes from nan North East, further expanding recreation and tourism opportunities. For section businesses, stronger connectivity supports economical maturation and encourages finance successful nan region.

A agleam outlook for Newcastle International Airport

The nickname by Which is simply a turning constituent for Newcastle International Airport. With rising rider expectations, airports must equilibrium efficiency, customer service, and worth for money. Newcastle’s improvements show really finance successful infrastructure and work tin straight power customer satisfaction.

For travellers successful nan North East, this ranking intends much than conscionable convenience. It represents nan expertise to commencement world journeys connected a affirmative note, without enduring nan delays and queues that often travel pinch larger airports. As request for aerial recreation continues to recover, Newcastle is well-positioned to build connected its advancement and fortify its domiciled arsenic a reliable, friendly, and businesslike hub.