More Than Sixty Percent Of Uae Travelers Use Ai For Trip Planning, But Human Connection Still Essential And Popular For A Tour

Wednesday, August 6, 2025

Author: TTW News Desk

Travel exertion is profoundly changing nan tourism assemblage astir nan world, redefining really visitors prepare, book, and acquisition vacations. 61% of travelers successful nan UAE person religion successful Artificial Intelligence (AI) to shape each specifications of their holidays, successful opposition to simply 48% of different world tourists. This inclination is apt to turn further arsenic AI becomes progressively integrated into regular user behavior.

The study besides points retired nan increasing value of AI to travelers who shape trips to nan Middle East. Close to six successful 10 travelers utilized AI for travel planning, and 21% utilized it anterior to their past trip. With increasing AI adoption, nan exertion will stay captious successful offering recommendations and enhancing booking experiences, peculiarly for integer natives. Travel businesses are progressively adopting AI to amended customer work arsenic good arsenic heighten economical impact.

Digital Transformation successful Travel and Hospitality

As nan recreation and tourism sectors acquisition integer transformation, Arabian Travel Market (ATM) 2025 offered a level for experts crossed industries to talk really AI-powered tools, personalized services, and data-driven designs are reshaping nan industry. During nan event, Amy Read, VP of Innovation astatine Sabre Hospitality, emphasized nan value of maintaining quality relationship successful hospitality. She noted that invention should amplify cardinal moments alternatively than switch them, freeing up unit clip for much meaningful interactions pinch guests.

In this regard, AI solutions for illustration SynXis Concierge AI are revolutionizing customer service. This generative AI instrumentality offers immediate, elaborate responses to impermanent queries, reducing reliance connected individual unit knowledge while ensuring consistent, high-quality work astir nan clock. Similarly, Miral’s AI concierge astatine attractions for illustration Yas Bay Waterfront and Ferrari World Yas Island successful Abu Dhabi uses AI to personalize visitant experiences, offering tailored suggestions based connected individual preferences.

AI’s Impact connected nan MICE Sector

The Meetings, Incentives, Conferences, and Exhibitions (MICE) assemblage has besides benefited greatly from AI. The world meetings manufacture is expected to scope USD 945 cardinal by 2025, pinch projections exceeding USD 2.3 trillion by 2032. AI devices are proving captious successful automating arena sourcing, translating contented successful real-time, and providing personalized arena experiences. Data-driven personalization is now cardinal to expanding engagement and loyalty among attendees.

However, experts cautioned against an over-reliance connected exertion astatine nan disbursal of authenticity. While AI enhances personalized recreation experiences and improves operational efficiency, it should complement, not replace, quality roles. The displacement encourages organizations to attraction much connected guest-focused interactions, ensuring that exertion and human connection spell hand-in-hand.

Focus connected Responsible Innovation

Danielle Curtis, Exhibition Director astatine Arabian Travel Market, emphasized that nan astir effective technologies are those that amplify quality interactions, amended efficiency, and straight reside customer needs. The recreation manufacture remains committed to responsible innovation, placing people astatine nan center of each technological solution.

Future of Arabian Travel Market

ATM Travel Tech 2025 recorded a emergence of much than 26% successful nan amount of products featured. ATM 2026 (May 4-7, 2026) will again attraction connected technology’s domiciled successful revolutionizing nan early of travel.

Being nan world’s first and largest dedicated recreation and tourism event, Arabian Travel Market (ATM) keeps connected fueling description and invention successful each sectors pinch an innovative arena for manufacture players to network, learn, and speech ideas. The year-on-year maturation of nan arena (up 16%) attracts much than 55,000 manufacture professionals from 166 countries. With its unparalleled connectivity, Dubai is astatine nan halfway of this world manufacture shift.