Kenya Airways Disrupts Travel Across Kenya, Rwanda, And Comoros As 3 Flights Are Cancelled, Stranding Passengers At Jomo Kenyatta, Kigali, And Prince Said Ibrahim Airports: New Update

Published on September 12, 2025

Kenya Airways has caused important recreation disruptions crossed Kenya, Rwanda, and Comoros aft cancelling 3 flights. The airline’s determination has near galore passengers stranded astatine awesome airports, including Jomo Kenyatta International successful Nairobi, Kigali International successful Rwanda, and Prince Said Ibrahim International in Comoros, on with 39 additional delays. These unexpected cancellations person created chaos for travelers, pinch nary contiguous alternatives provided. As a result, group are struggling to find caller routes aliases look lengthy delays. The business has worsened pinch constricted connection from Kenya Airways, adding to nan vexation of affected passengers. This disruption highlights nan challenges faced by travelers successful East Africa, particularly during highest recreation periods. With nan cancellations impacting some section and world flights, it remains to beryllium seen really Kenya Airways will reside nan business and assistance nan stranded passengers. The airline’s consequence will beryllium important successful restoring assurance among its customers.

Affected Cities and Airports

The cities and airports include Nairobi, wherever Jomo Kenyatta International Airport (NBO) is located; Kigali, location to Kigali International Airport (KGL); and Moroni, where Prince Said Ibrahim International Airport (HAH) serves arsenic nan main gateway. These airports are cardinal hubs successful Kenya, Rwanda, and Comoros, respectively, serving travelers crossed nan East African region.

Flight Cancellations

Cancellations Impact Key Airports successful East Africa

The 3 cancelled flights, which were scheduled to alert betwixt Nairobi, Kigali, and Moroni, were important for nan passengers involved. Kenya Airways Flight KQA478, which was expected to depart from Jomo Kenyatta International Airport successful Nairobi to Kigali International Airport successful Rwanda, was grounded on pinch 2 different flights—KQA267, which was scheduled to time off from Moroni successful Comoros to Nairobi, and KQA479, which was meant to return from Kigali to Nairobi.

Jomo Kenyatta International Airport (NBO) is nan largest and busiest airdrome successful East Africa, acting arsenic a cardinal hub for world and home flights. Kigali International Airport (KGL) is an important gateway successful Rwanda, connecting nan state to various world destinations. Meanwhile, Prince Said Ibrahim International Airport (HAH) serves arsenic nan main airdrome successful Comoros, offering cardinal routes to East African and world locations. All 3 airports are important points successful East African aviation, and their connectivity has been severely impacted by nan cancellations.

Travel Disruptions

Flight KQA478, operated by an E190 aircraft, was initially group to depart from Nairobi astatine 12:15 AM East Africa Time (EAT) connected Friday but was cancelled without anterior notice. This near galore passengers who had planned to recreation to Kigali stranded, scrambling to make replacement arrangements aliases find edifice accommodations adjacent nan airport.

In nan aforesaid timeframe, Flight KQA267, which was scheduled to time off from Prince Said Ibrahim International Airport successful Comoros to Nairobi, was besides cancelled. This created further disorder and delays for passengers trying to get to Nairobi, a awesome recreation hub successful nan region.

The 3rd cancellation, Flight KQA479, was meant to bring passengers from Kigali to Nairobi. Scheduled to depart astatine 3:50 AM CAT connected Friday, this cancellation further added to nan chaos. The E190 aircraft, which was expected to run each 3 flights, remained grounded, pinch nary contiguous rescheduling aliases assistance from nan hose offered to affected travelers.

Stranded Passengers Struggle to Find Solutions

For nan stranded passengers, nan deficiency of clear connection from Kenya Airways has been a awesome root of frustration. Many travelers were near without updates connected replacement flights aliases compensation, which only added to their distress. With nan hose offering nary contiguous solutions, passengers person taken to societal media and airdrome terminals to sound their complaints and activity assistance.

The Larger Impact connected East African Air Travel

The cancellations are not only disrupting nan recreation plans of individual passengers but besides affecting location connectivity crossed East Africa. The 3 affected airports—Jomo Kenyatta International Airport, Kigali International Airport, and Prince Said Ibrahim International Airport—serve arsenic awesome transit points for world and home flights. The ripple effect of nan cancellations could perchance effect different airlines and nan wide travel of aerial postulation successful nan region.

What to Do if Your Flight Gets Cancelled: A Quick Guide

Flight cancellations tin beryllium frustrating, but knowing nan correct steps to return tin thief minimize stress. Here’s what you tin do if you find yourself successful this situation:

Stay Updated
Monitor your email, phone, and nan airline’s app for rebooking confirmation aliases further announcements.

Stay Calm and Check for Updates
As soon arsenic you study your formation is canceled, enactment calm and cheque for updates. Many airlines will notify you via text, email, aliases their app. Visit nan airline’s website for real-time updates connected nan situation.

Contact nan Airline
Reach retired to nan airline’s customer work either successful personification astatine nan airdrome aliases complete nan phone. If you’re astatine nan airport, caput to nan work desk. If you’re not, effort calling aliases utilizing nan airline’s online chat strategy to debar waiting successful agelong queues.

Know Your Rights
Familiarize yourself pinch nan airline’s policies regarding cancellations. Many airlines connection rebooking options aliases compensation, particularly if nan cancellation is wrong their control. In nan EU, for example, passengers are entitled to compensation nether definite conditions.

Consider Alternative Flights
Ask nan hose astir nan adjacent disposable flight. If you can’t find a suitable option, see booking a caller formation done different airline, aliases cheque for different forms of carrier for illustration trains aliases buses.

The cancellation of 3 Kenya Airways flights has led to important recreation disruptions for passengers crossed Kenya, Rwanda, and Comoros. Stranded astatine cardinal East African airports, travelers are facing delays, confusion, and frustration. The airline’s deficiency of clear connection and replacement solutions has made an already difficult business worse. Moving forward, Kenya Airways will request to return swift action to assistance passengers, reconstruct confidence, and amended its connection strategies to forestall specified disruptions successful nan future. As nan hose navigates done this crisis, nan privilege must beryllium to reside nan needs of nan affected travelers and rebuild nan spot of its loyal customer base.

Source: FlightAware

Image Source: www.kenya-airways.com