India’s Pune International Airport Achieves Global Recognition In Airport Service Quality Survey After New Terminal Enhancements And Service Upgrades

Wednesday, July 30, 2025

Pune International Airport has now been classed 57th successful nan prestigious Airport Service Quality (ASQ) rankings, boosting nan world opinionated of India`s aviation infrastructure.Strengthened by nan opening of a caller terminal, expanded formation operations and passenger-led services that raised restitution levels successful areas specified arsenic cleanliness, entree and nan information processing experience, Pune International Airport has seen continued work improvements beryllium rewarded by passengers successful ASQ – nan only worldwide programme to study passengers astatine nan airports connected their time of travel.

Pune Airport Rises successful Global Service Ranking Amid Major Terminal Upgrades and Passenger Feedback Boost

Pune International Airport has taken a measurement guardant successful world aviation work standards, climbing to nan 57th position worldwide successful nan latest Airport Service Quality (ASQ) rankings. The improvement, assessed betwixt April and June, reflects a dependable emergence from its 59th rank successful nan erstwhile quarter, underlining nan airport’s focused efforts to heighten rider acquisition crossed each touchpoints.

This quarterly evaluation, conducted nether nan associated supervision of nan Airports Authority of India (AAI) and Airport Council International (ACI), provides a broad look into rider restitution levels astatine airports crossed nan globe. The survey, portion of nan internationally recognized ASQ programme, collects real-time feedback straight from travellers, measuring their acquisition crossed 31 cardinal work indicators.

Passenger Experience astatine nan Core of Improvements

The ASQ study captures first-hand opinions connected a wide scope of passenger-centric services, including nan cleanliness of restrooms, readiness of seating, value of nutrient and beverage options, unit facilities, accessibility, unit courtesy, and wide airdrome ambiance. At Pune Airport, regular audits and system feedback mechanisms person helped fine-tune these services, ensuring much responsive handling of rider needs.

In particular, passengers person praised nan airport’s improvements successful hygiene, unit support, easiness of check-in, and clip ratio astatine information counters. These enhancements stem from some accrued finance successful infrastructure and much robust operational oversight, particularly successful areas prone to congestion aliases delays.

Impact of nan New Terminal

One of nan cardinal drivers down nan airport’s emergence successful nan world rankings is nan opening of its caller terminal, which has importantly expanded capacity. The modern terminal has not only streamlined operations but besides boosted nan number of flights, including much world routes, which has accrued rider postulation exponentially complete caller months.

Equipped pinch upgraded baggage systems, automated check-in counters, freely waiting lounges, modernized migration booths, and premium lounges, nan caller terminal represents a awesome leap guardant successful some functionality and ocular appeal. With much than 10 cardinal yearly passengers expected to transit done Pune Airport, these enhancements are timely and essential.

Additionally, nan terminal has improved nan layout for rider flow, reducing bottlenecks during highest hours and enhancing signage for easier navigation. The terminal besides features improved unit outlets and section artisan kiosks, showcasing location products to travellers from astir nan world.

ASQ Survey Methodology and Global Significance

The Airport Service Quality programme, considered 1 of nan astir trusted benchmarks successful world aviation, evaluates thousands of rider responses each quarter. These surveys are conducted successful real-time, instantly aft travellers complete their travel done nan airport, capturing unfiltered opinions connected their experiences.

With information from complete 400 airports worldwide, nan ASQ programme offers a genuinely world position connected really airports are performing successful nan eyes of their users. Pune’s advancement successful this ranking signals not conscionable home advancement but besides rising competitiveness connected nan world stage. As recreation resumes stronger post-pandemic, specified rankings person go important indicators of airdrome ratio and traveller comfort.

Looking Ahead

Pune International Airport’s continued emergence successful world rankings is expected to person a ripple effect crossed various sectors, from tourism to business recreation and logistics. The enhanced infrastructure and affirmative traveller feedback thief found Pune arsenic a cardinal aerial hub successful occidental India, supporting nan city’s increasing domiciled successful sectors for illustration IT, automotive, and education.

Further investments are besides successful nan pipeline. Upcoming developments see extended runways, much world formation slots, multi-level parking facilities, and integration pinch high-speed obstruction and metro connectivity. These steps purpose to position Pune Airport not conscionable arsenic a location connector but arsenic a world gateway pinch world-class amenities.

India’s Pune Airport climbed to 57th successful world rank, because of its caller terminal, enhanced rider accommodation and work value crossed awesome parameters.

The enhanced ASQ ranking is nevertheless a grounds of nan strategic-focused initiatives conducted and their take and practice among nan airdrome authorities, manpower and work providers astatine nan airport. The region betwixt 59th and 57th is nominal, but to person achieved activity connected that chronically congested corridor is an important occurrence successful a business wherever happiness (and nan deficiency thereof) for passengers is everything and nan world is different airplane away.