Here's What Costco Customers Really Think About Its Wheels

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Rows of tires stacked precocious for waste successful a Costco wholesale shop pinch a visible Michelin marque logo.

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Costco's instrumentality offering attracts plentifulness of buyers because of its convenient prices. Many customers connected Reddit statement that wheels and tyre packages are cheaper than astatine dealerships aliases independent shops, with 1 personification connected r/rav4club saying that Costco's tires "come pinch a beautiful bully hefty warranty, and they'll rotate it each 5000. Great prices, warranty, besides find them cheaper than different alternatives elsewhere." 

People who person purchased wintertime wheels done Costco (which will request to beryllium accompanied by some good winter tires) often study that the process is simple, pinch online orders shipped straight to section warehouses for installation. This convenience, on pinch Costco's estimation for opinionated down its products, keeps plentifulness of members coming back.

But nan acquisition isn't nan aforesaid for everyone. Some customers opportunity nan action is constricted compared to dedicated retailers for illustration Tire Rack aliases Discount Tire. Still, those looking for straightforward instrumentality and tyre sets for communal models typically find Costco to beryllium nan easiest and astir affordable option.

Installation does not ever spell smoothly

Tires connected waste successful a UK Costco warehouse.

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Where feedback gets much captious is connected service. Costco members connected various subreddits study that their wheels person been scratched aliases damaged during mounting and balancing. Some posts picture heavy gouges aliases scuffs that happened connected brand-new rims, pinch customers disappointment astatine really nan issues were handled. 

Several users accent that Costco labor are often overworked and whitethorn not springiness your car nan attraction it deserves. Here's what a personification connected r/FordRaptor had to opportunity connected nan matter: "Sadly, I've had this hap astatine aggregate discount tyre stores also, seems ever pushing accumulation and making labor move arsenic accelerated arsenic they tin truthful wheels suffer successful nan process."

Another recurring title is Costco's argumentation connected non-OEM wheels. Technicians typically garbage to activity connected a conveyance if nan instrumentality size doesn't lucifer what's connected nan doorway jamb sticker. In those cases, customers are told they must bring wheels successful loose alternatively than attached to nan car. While Costco will still equine nan tires, it creates an other measurement for nan owner. These strict rules, paired pinch inconsistent work quality, explicate why much knowledgeable car owners often urge independent shops erstwhile dealing pinch aftermarket wheels.

Some Costco users bargain their wheels elsewhere

A Micheline CrossClimate+ tyre connected show astatine a Micheline booth.

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The astir accordant taxable crossed customer feedback is that Costco whitethorn beryllium good for modular tires, but different retailers are amended for wheels. However, location are exceptions. A personification connected r/rav4club had this to opportunity astir Discount Tire, a tyre retailer: "They moreover price-matched Costco for nan Michelin CrossClimate 2 tires I bought. I'm gladsome I went pinch them because their customer work was fantabulous and they tin get you successful and retired beautiful fast." Local independent shops besides get praise for their attraction to item and customer service. 

Even immoderate Costco habitual users are little than impressed pinch nan company's tires and wheels. A Redditor on r/Costco reports, "I debar Costco tires because I don't person half a time to hold conscionable successful lawsuit they person clip to waste and instal tires for me. I'd alternatively driblet nan car disconnected astatine my section shop and person them do it. They cognize my car and tin show maine erstwhile thing other too tires needs attention." For many, a amended work outweighs Costco's pricing advantage.

Costco almost surely wins connected value erstwhile things spell smoothly, but risks losing customers erstwhile instrumentality damage, strict policies, and slow work times get successful nan way. Buyers who prioritize warranty sum and affordability whitethorn still take Costco, but those who for illustration having much options often move to competitors. But aft all, that's hardly new, arsenic nan aforesaid much aliases little applies to whether you should bargain cars done Costco's Auto Program.

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