Hacker Used A Voice Phishing Attack To Steal Cisco Customers’ Personal Information

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The CISCO marque logo during nan Mobile World Congress Barcelona 2023.Image Credits:Ramon Costa/SOPA Images/LightRocket / Getty Images

8:03 AM PDT · August 5, 2025

A cybercriminal tricked a Cisco typical into granting them entree to bargain nan individual accusation of Cisco.com users, the institution said connected Tuesday.

Cisco said it discovered nan breach connected July 24, blaming nan incident connected a sound phishing aliases “vishing” call. The hackers accessed and exported “a subset of basal floor plan information” from nan database of a 3rd statement cloud-based customer narration guidance (CRM) system, according to nan company’s disclosure. 

Cisco said that nan stolen information included nan customer’s “name, statement name, address, Cisco assigned personification ID, email address, telephone number, and account-related metadata,” specified arsenic nan relationship creation date. 

The networking tech elephantine did not specify really galore Cisco.com users were affected by nan breach, and institution spokespeople did not respond to that mobility erstwhile TechCrunch reached retired connected Tuesday. 

As Bleeping Computer noted, this breach could beryllium different 1 successful a drawstring of attacks that targeted companies’ Salesforce data, including U.S. security elephantine Allianz Life, luxury retailer Tiffany and Co., Australian hose Qantas, and others. 

Cisco is simply a known customer of Salesforce, according to nan unreality giant.

Lorenzo Franceschi-Bicchierai is simply a Senior Writer astatine TechCrunch, wherever he covers hacking, cybersecurity, surveillance, and privacy. You tin interaction Lorenzo securely connected Signal astatine +1 917 257 1382, connected Keybase/Telegram @lorenzofb, aliases via email astatine lorenzo@techcrunch.com.

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