Amari Vientiane Shines With Four Major Awards In Its First Year, Setting New Standards In Hospitality And Cultural Integration

Sunday, September 7, 2025

Amari Vientiane, nan 2nd Amari spot successful Laos, has quickly risen to prominence successful Southeast Asia’s competitory hospitality market, achieving an awesome feat successful its inaugural twelvemonth by securing 4 prestigious Haute Grandeur Global Awards, including nan title of “Best New Hotel.” This accomplishment underscores not only nan hotel’s exceptional creation and strategical location but besides its dedication to delivering an unparalleled impermanent experience. At nan bosom of this occurrence is Mr. Kitti Saesee, nan General Manager of Amari Vientiane, whose activity and imagination person played a pivotal domiciled successful shaping nan hotel’s accelerated success.

Opening during a challenging play of betterment for nan world hospitality industry, Mr. Saesee’s attraction was connected cultivating a squad civilization that prioritizes passion, purpose, and people. As portion of ONYX Hospitality Group, Amari Vientiane is committed to offering a blend of world work standards while embracing section Lao culture, creating a unsocial acquisition for each guest. Mr. Saesee’s activity has been instrumental successful building a squad of individuals who not only person exceptional skills but besides stock a heavy committedness to delivering heartfelt service. This accent connected quality relationship has allowed nan edifice to guidelines retired successful a highly competitory market.

One of nan cardinal differentiators for Amari Vientiane is its attack to service. The team’s “warm, genuine service” is astir much than conscionable gathering expectations—it’s astir exceeding them. Whether it’s done anticipating a guest’s needs, providing thoughtful surprises, aliases weaving section taste elements into nan impermanent experience, nan hotel’s work accuracy creates a lasting affectional impact. Guests often item nan warmth and attentiveness of nan staff, citing their expertise to expect needs and present a genuinely personalized experience.

The hotel’s occurrence is besides rooted successful its strategical integration of section civilization into each facet of nan impermanent experience. From offering curated taste experiences to supporting section artisans and taste institutions, Amari Vientiane serves arsenic a gateway to Laos’ rich | heritage. The edifice is dedicated to ensuring that each impermanent not only enjoys luxurious accommodations but besides leaves pinch a deeper knowing and appreciation of Lao culture.

As Amari Vientiane continues to group caller benchmarks successful nan industry, it plays an integral domiciled successful ONYX Hospitality Group’s broader strategy for location description . The occurrence of nan edifice serves arsenic a blueprint for early openings, demonstrating that it is imaginable to blend modern comfortableness pinch taste storytelling to thrust some operational occurrence and affectional relationship pinch guests. With plans to grow its section taste offerings further, Amari Vientiane is well-positioned to stay a standout destination for travelers seeking some luxury and authentic taste experiences successful Laos.

As nan General Manager of a recently opened hotel, what person been nan biggest activity challenges and opportunities successful building a squad that has already achieved 4 awesome awards successful its first twelvemonth of operation?

I americium proud that Amari Vientiane, nan 2nd Amari spot successful Laos and portion of ONYX Hospitality Group’s divers portfolio of brands, has quickly go a standout destination. Being portion of this wider web allows america to present ONYX’s beliefs and ethos while tailoring nan acquisition to nan section culture.

The biggest challenge—and opportunity—has been building a squad civilization rooted in passion, purpose, and people. As portion of ONYX Hospitality Group, we firmly judge that group are astatine nan halfway of nan hospitality and work industry, truthful a cardinal attraction of excavation has been recruiting and processing individuals who not only person beardown skills but besides stock a genuine committedness to service. Opening during a competitory betterment play required agility, collaboration, and a relentless impermanent focus.

Seeing our squad present heartfelt work while continuously learning and increasing reflects not only nan Amari values—enriching impermanent experiences done unique design, exceptional service, and a heavy relationship to section civilization and stories—but besides ONYX’s wider vision: to become “The Best Medium-Sized Hospitality Management Company successful Southeast Asia.” These 4 awards are a milestone moment, celebrating some nan team’s dedication and ONYX Hospitality Group’s activity successful location hospitality excellence.

Winning 4 Haute Grandeur Global Awards, including “Best New Hotel,” is simply a important achievement. Can you stock a circumstantial illustration of really your team’s “warm, genuine service” translates into a unsocial impermanent acquisition that sets Amari Vientiane apart?

Our warm, genuine work is astir creating moments wherever guests consciousness genuinely seen and valued. From anticipating needs earlier they are expressed to offering thoughtful touches that bespeak Lao culture, each relationship is guided by sincerity alternatively than formality. Whether it’s remembering a guest’s preferences, tailoring recommendations, aliases providing mini surprises during their stay, our squad strives to guarantee each impermanent leaves pinch a lasting belief of Amari’s heartfelt hospitality and relationship to section culture.

The awards are based connected independent information and impermanent feedback. What circumstantial impermanent feedback aliases work innovations do you judge were astir instrumental successful securing these accolades truthful early on?

Guests often item our staff’s warmth, attraction to detail, and expertise to expect needs. From seamless airdrome transfers to personalised turndown messages, we activity to transcend expectations astatine each touchpoint. Integrating section elements—such arsenic accepted invited rituals, curated taste experiences, and immersive excursions—resonates pinch world travellers seeking authenticity. This attack demonstrates Amari’s committedness to delivering enriching impermanent experiences that harvester comfort, design, and taste storytelling.

With Amari Vientiane playing an important domiciled successful ONYX Hospitality Group’s location description , really do you spot nan hotel’s occurrence influencing early marque strategies and caller spot openings?

Amari Vientiane’s early occurrence reinforces nan value of localisation wrong a world marque framework. By celebrating Lao civilization while delivering ONYX’s signature standards, we person created a blueprint for early openings successful emerging destinations. The spot shows that blending modern comfortableness pinch taste storytelling tin thrust some operational occurrence and affectional connection. It besides exemplifies really ONYX Hospitality Group continues to grow thoughtfully crossed Southeast Asia, maintaining its people-centric, service-driven ethos while introducing travellers to unique section experiences.

The edifice is designed for travellers eager to research Laos’ culture. How does Amari Vientiane scheme to further merge section Lao practice and experiences into its offerings and impermanent programming successful nan coming years?

We purpose to deepen partnerships pinch section artisans, storytellers, and taste institutions. From hosting creation exhibitions and taste showcases to supporting awesome events for illustration Lao Fashion Week, our extremity is to service arsenic a gateway for guests to prosecute pinch nan richness of Lao heritage. We are besides designing curated excursions that spell beyond emblematic tourer routes, offering authentic, community-based taste encounters that link guests meaningfully pinch nan destination.

How is Amari Vientiane navigating nan competitory scenery successful Vientiane, peculiarly arsenic nan metropolis and Laos arsenic a full turn arsenic a tourer destination? What are nan cardinal marketplace trends you are observing?

Regional tourism maturation and accrued aerial connectivity are reshaping Vientiane’s hospitality landscape. We person positioned Amari Vientiane arsenic a lifestyle destination, offering unique eating concepts, wellness experiences, and thoughtfully designed spaces. Looking ahead, we are introducing our ARI protocol—Anticipate, Respond, Impress— to further embed Amari’s accuracy of attraction into our work culture. This inaugural will guideline our squad to proactively foresee impermanent needs, respond promptly, and create memorable moments, each while supporting immersive taste programming and sustainability initiatives.

What unsocial accommodation aliases services does Amari Vientiane connection to guarantee a seamless and exceptional acquisition for some of these chopped impermanent segments?

For business travellers, we provide state-of-the-art gathering facilities, executive lounge access, and businesslike work that respects their time. For leisure guests, our rooftop barroom overlooking nan Mekong, wellness spa, and curated destination experiences deliver some relaxation and discovery. What sets Amari Vientiane isolated is really these offerings are seamlessly integrated wrong a edifice acquisition that combines vibrant design, section culture, and warm, attentive service.

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