Amadeus And Shiji Strengthen Partnership To Offer Integrated Hotel Technology Solutions, Enhancing Operations And Guest Experiences

Published on September 15, 2025

The business betwixt Amadeus and Shiji has reached a caller level of collaboration, pinch some companies expanding their statement to connection an moreover much broad suite of integrated solutions for nan hospitality sector. This strategical move is designed to reside nan ongoing challenges faced by nan hospitality industry, including technological fragmentation, nan request for amended connectivity, and nan request for personalized impermanent experiences. By combining their best-in-class products, Amadeus and Shiji are paving nan measurement for a caller era of streamlined, efficient, and innovative exertion solutions successful nan hospitality industry.

The expanded collaboration covers an awesome portfolio of industry-leading products, including Shiji Daylight PMS, Infrasys POS, Amadeus HotSOS, Amadeus Delphi, Amadeus iHotelier, and nan Amadeus Central Reservation System (ACRS), among others. By integrating these powerful tools, nan business offers hotels a complete, end-to-end solution that will thief streamline operations, amended impermanent services, and heighten wide profitability.

Addressing Fragmentation pinch Innovative Integration

One of nan cardinal benefits of nan expanded Amadeus and Shiji business is nan integration of their solutions successful a measurement that addresses nan longstanding rumor of fragmentation successful nan hospitality industry. Historically, hotels person faced challenges successful managing disparate systems for property management, point of sale, central reservations, and guest service, starring to inefficiencies, information inconsistencies, and a deficiency of cohesion betwixt different exertion platforms.

The caller integration betwixt Amadeus and Shiji is designed to lick these problems by enabling a single-image integration astatine nan property level. This will let ACRS to go nan maestro grounds for inventory, rates, and availability for some room and non-room products. The integration not only enhances nan travel of information betwixt various systems but besides creates nan instauration for much personalized impermanent sales and merchandising strategies. The expertise to negociate each captious edifice operations done a azygous strategy will supply hoteliers pinch a seamless and unified attack to managing their business, improving some operational ratio and impermanent satisfaction.

Key Benefits of nan Integrated Technology Suite

The collaboration betwixt Amadeus and Shiji offers respective cardinal benefits to hoteliers, allowing them to optimize their operations and summation profitability done nan usage of integrated technologies. The astir notable advantages include:

1. Comprehensive Technology Suite: Hoteliers will person entree to an integrated suite of devices that covers each aspects of edifice operations. The mixed offerings from Amadeus and Shiji see property management, point of sale, central reservations, sales and catering, and hotel operations—all integrated into 1 broad platform. This ensures a smooth, streamlined acquisition for hoteliers and provides them pinch nan exertion needed to negociate their properties efficiently.
2. Enhanced Personalization and Revenue Generation: By utilizing nan caller integration astatine nan attribute and room-type level, hoteliers tin present much personalized impermanent experiences, improving income and driving upsell and merchandising strategies. The integration allows for amended guidance of impermanent preferences and personalized offers, which tin lead to accrued gross done smarter pricing and tailored services.
3. Simplified Vendor Management: Hotels will use from a simplified attack to vendor management, arsenic they will beryllium capable to entree each of their basal services done a azygous provider. This eliminates nan request to negociate aggregate vendors and streamlines nan process of getting support, maintaining systems, and updating software. For example, Shiji Daylight PMS tin beryllium licensed done Amadeus, and Amadeus Delphi and HotSOS tin beryllium bundled pinch Shiji’s Daylight PMS to connection an integrated package. This consolidated attack reduces nan complexity of managing various systems and ensures that hoteliers person nan afloat benefits of integration.
4. Global Service and Support: With nan mixed world scope of Amadeus and Shiji, hotels will use from wide support crossed aggregate regions. The partnership’s world footprint ensures that hoteliers tin entree seamless service, sloppy of their location. This is particularly important for hotels that run successful different regions and request reliable, accordant support for their exertion systems.
5. Efficiency Gains and Innovation: By centralizing their exertion partners, hotels tin leverage their purchasing powerfulness to discuss amended pricing and person unified support. The integration of precocious solutions from some companies ensures that hotels are astatine nan forefront of technological innovation, pinch nan astir up-to-date devices disposable to thief them stay competitory successful a fast-evolving industry.

Strategic Vision for nan Future of Hospitality Technology

The collaboration betwixt Amadeus and Shiji is much than conscionable a business alliance—it represents a imagination for nan early of nan hospitality technology landscape. Kevin King, CEO of Shiji International, has expressed his excitement astir nan partnership, noting that it will empower hotels pinch cutting-edge exertion and support, positioning them to thrive successful an progressively competitory marketplace. The broad solutions offered by this business will thief hotels amended operations, heighten impermanent satisfaction, and yet summation profitability.

Francisco Pérez-Lozao Rüter, President of Hospitality astatine Amadeus, besides emphasized nan value of this collaboration, stating that it redefines nan measurement hotels entree and usage technology. By integrating their solutions, Amadeus and Shiji are eliminating humanities fragmentation successful nan manufacture and providing a much unified, businesslike attack to edifice management. This collaboration is expected to person a far-reaching impact, reshaping really exertion is utilized to amended nan impermanent experience, streamline operations, and thrust revenue.

Future Outlook: The Next Phase of Innovation

Looking ahead, Amadeus and Shiji are committed to further expanding their business and continuing to innovate wrong nan hospitality exertion space. As nan manufacture evolves and caller challenges arise, some companies are focused connected providing hoteliers pinch nan devices they request to enactment up of nan curve. The integrated solutions offered by this collaboration will proceed to evolve, helping hotels meet nan demands of today’s travelers while improving operational efficiency.

Both companies are exploring opportunities to grow their offerings and heighten their solutions to meet nan needs of a quickly changing market. By focusing connected innovation, efficiency, and customer satisfaction, Amadeus and Shiji are poised to stay leaders successful nan hospitality exertion sector.

Conclusion: A Unified Approach to Hospitality Technology

The expanded business betwixt Amadeus and Shiji marks a important displacement successful nan hospitality exertion sector. By offering a afloat integrated suite of solutions that covers each aspects of edifice operations, nan business provides hoteliers pinch nan devices they request to win successful a competitory and ever-evolving market. The integration of PMS, POS, CRS, sales and catering, and hotel operations into 1 unified level will thief streamline operations, heighten nan impermanent experience, and thrust business growth.

As nan hospitality manufacture continues to evolve, nan collaboration betwixt Amadeus and Shiji sets a caller modular for really exertion tin beryllium leveraged to create much efficient, personalized, and profitable edifice operations. With a attraction connected innovation, customer satisfaction, and operational efficiency, this business will thief style nan early of hospitality exertion for years to come.

[Source: PR Newswire; Image Credit: Shiji Group]